Privacy Policy

Privacy Policy for Batch Caribbean

Effective Date: May 20, 2026

At Batch Caribbean, we are committed to protecting the privacy and security of our customers. As Trinidad & Tobago’s trusted supplier of commercial restaurant and food processing equipment, we value the trust you place in us when sharing your information.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [Insert Website URL] (the “Site”).

1. Information We Collect

When you interact with the Site, we collect certain types of information to provide our services:

  • Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers or bank transfer details), email address, and phone number.

  • Device Information: We automatically collect information about your device, including your IP address, browser type, time zone, and cookies installed on your device.

  • Business Information: Since we serve the commercial sector, we may collect business-related data such as your Company Name, VAT registration number, and industry type.

2. How We Use Your Information

In accordance with the Data Protection Act, we only process your data for specific, lawful purposes:

  • Fulfilling Orders: Processing payments, arranging shipping/delivery of equipment, and providing you with invoices/order confirmations.

  • Communication: Responding to inquiries, providing technical support for equipment, and sending updates about your order.

  • Risk Management: Screening orders for potential risk or fraud.

  • Marketing: If you have opted-in, providing you with information or advertising relating to our bar supplies and commercial equipment.

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us operate our business. For example:

  • Service Providers: We use third-party platforms (like Shopify, WooCommerce, or local logistics partners) to power our store and deliver equipment.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations in Trinidad & Tobago or to respond to a lawful request for information.

4. Data Retention and Security

We take the security of your data seriously.

  • Retention: When you place an order, we maintain your Order Information for our records for a period required by tax and commercial laws in Trinidad & Tobago, unless you ask us to delete this information.

  • Protection: We implement industry-standard security measures (SSL encryption) to protect your data during checkout and storage.

5. Your Rights

Under the Trinidad & Tobago Data Protection Act, you have the right to:

  • Access the personal information we hold about you.

  • Request that your personal information be corrected, updated, or deleted.

  • Withdraw consent for marketing communications at any time by clicking “Unsubscribe.”

6. Cookies

We use cookies to improve your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, or if you have questions or a complaint, please contact us at:

Batch Caribbean

Address: #81 Rodney Road, Chaguanas, Trinidad & Tobago

Email: sale@batchcaribbean.com

Phone: 1-868-672-1889