Shipping Policy

Thank you for shopping at Batch Caribbean. We are committed to delivering your orders as quickly and efficiently as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Times

  • All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If we are experiencing a high volume of orders (such as during peak holiday seasons), shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates depend on your location and the selected shipping method:

Shipping MethodEstimated Delivery TimeShipping Cost
Standard Local3–5 Business DaysCalculated at Checkout
Expedited1–2 Business DaysCalculated at Checkout
International7–21 Business DaysCalculated at Checkout

Actual delivery times may vary based on carrier delays or customs processing for international orders.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Batch Caribbean is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Batch Caribbean is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

We currently ship to select countries globally. Please note that international shipping may be subject to longer transit times due to customs clearance procedures in the destination country.

7. Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Contact Us

If you have any questions about this Shipping Policy, please contact us: